Return Policy

Eligible items may be returned or exchanged within 14 days of delivery. Items must be new, unworn, unwashed, and returned with all original tags and packaging.

Customized, personalized, final-sale, and gift-card purchases are non-returnable unless the item arrives damaged, defective, or incorrect.

How to Return

Contact Us: Contact our team to request a return.
Receive Return Instructions: Our team will provide the next steps.
Ship Your Item: Follow the provided instructions and return the item in its original packaging.
Inspection & Processing: We will inspect the item after receiving it.
Refund or Exchange: If approved, your refund or exchange will be processed according to our return policy.

Non-Returnable Items

Customized or personalized items
Gift cards
Items marked as final sale

Sale or discounted items are non-returnable only if they were clearly designated as final sale at the time of purchase.

Refund Policy

Approved refunds are issued to the original payment method within 5–7 business days after your returned item has been inspected and approved. Shipping charges are non-refundable unless the return is due to our error.

Exchanges:
If you would prefer to exchange an item, please contact us as soon as possible. Exchanges are only available for items of the same value.

Shipping Policy

Processing Time

Most Reign Gear LLC products are made or prepared to order and typically require approximately six weeks for production and preparation before shipping. In-stock items may ship sooner.

Free U.S. Shipping

Reign Gear LLC provides free standard shipping within the United States. Available shipping options and estimated delivery information are displayed during checkout.

Tracking

A shipping-confirmation email containing tracking information will be sent once your order has shipped. Please allow time for the carrier’s tracking system to update.

Select International Shipping

Shipping to select international destinations may be available during checkout. International customers are responsible for any customs duties, import taxes, brokerage charges, or local fees imposed by the destination country. International delivery times vary depending on the destination, carrier, and customs processing.

Need Help?

If you have questions about returns, refunds, or shipping, our team is here to help.

Email: info@reigngearllc.com
Phone: 702-389-2859