Return Policy
We want you to be completely satisfied with your purchase. If you’re not satisfied, eligible items may be returned within 7 days of delivery. Items must be new, unworn, and returned with all original tags and packaging.
How to Return:
- Contact Us to request a return.
- Receive Return Instructions from our team.
- Ship Your Item in its original packaging.
- Inspection & Processing once received.
- Refund or Exchange if approved.
- Non-Returnable Items:
- Sale or discounted items
- Gift cards
- Items marked as “final sale”
Refund Policy
Approved refunds are issued to the original payment method within 5–7 business days after your returned item has been inspected and approved. Shipping charges are non-refundable unless the return is due to our error.
Exchanges:
If you would prefer to exchange an item, please contact us as soon as possible. Exchanges are only available for items of the same value.
Shipping Policy
Processing Time
Most Reign Gear products are made or prepared to order and typically ship within approximately six weeks. In-stock items may ship sooner.
Tracking
A shipping confirmation email with tracking information will be sent once your order ships.
International Shipping
We proudly ship to customers worldwide. International orders may be subject to customs duties, import taxes, and local fees imposed by the destination country. These charges are the responsibility of the customer. Delivery times vary based on destination and customs processing.
Need Help?
If you have questions about returns, refunds, or shipping, our team is here to help.
Email: info@reigngearllc.com
Phone: 702-389-2859
